Please ensure that you speak immediately following the beep that indicates a transfer has taken place, remember these prospects have already said “Hello?” and are waiting for a response, any delay increases the chances they will hang up thinking no one is there. Alternatively using the Pre Recorded greeting will resolve this issue

If you are using a cell phone or VOIP phone to dial in to the phone bridge try again using a land line phone. If you are using a Wireless Headset ensure that your headset is fully charged and/or try using the handset instead of the headset. If you are still experiencing issues please contact our Support team at 1.888.297.5313, they will provide you with an alternate dial in number.

Check your Network Connection
-If you are on a Wireless connection switch to a wired LAN connection
-If there is no LAN connection available move closer to the Wireless router
Disable Browser Add-Ons
-Disable any browser add-ons that are currently running on your browser
-Use an alternate supported browser (Chrome, IE, Firefox)
-If you are using Chrome you can easily disable all browser add-ons by using “Incognito” mode

We sincerely apologize for this error. Thank you for reporting the problem. We will follow up with the agent responsible for the erroneous transfer.

If you are using a cell phone or VOIP phone to dial in to the phone bridge try again using a land line phone. If you are using a Wireless Headset ensure that your headset is fully charged and/or try using the handset instead of the headset. If you are still experiencing issues please contact our Support team at 1.888.297.5313, they will provide you with an alternate dial in number.

We sincerely apologize for this error. Thank you for reporting the problem. We will follow up with the agent responsible for the erroneous transfer.